I am more than happy for the guys to have house keys and just get on with the job without us and are never disappointed. Englefield Green customer, Jan 2019 (verified review can be seen on Checkatrade) Data throughout is from OnePoll research, conducted on behalf of Waitrose and John Lewis, April 2020, completed by 2000 nationally representative UK adults. 100s of Carpets for you to view online. Tapi Carpets & Flooring Reviews I'm delighted with my new carpet and the overall experience I've had from Tapi. Seriously John Lewis, will you please stop your 'partners' telling customer such ****. The Chichester store originally told us that the lead time would be 3-4 weeks, but their fitters are now so busy that they cannot accommodate us until the end of July. John Lewis has collected 2153 reviews with an average score of 2.81. Hard Floors and carpets at JLP Newcastle we've all been handed a pay cut. I've recently paid 3.50/m2 (whole 15m2 roll delivered for 52.50 - it used to be cheaper) for cloud9 cumulus 11mm underlay (considered one of the best, but rubber crumb underlays are specced for some carpets / situations - a carpet fitter would give the best advice really) I pay a local carpet fitter about 3/m2 for fitting and grippers. They were really helpful in the shop and gave us what I thought was a fair estimate. Service was so disappointing ?Didnt vacuum floor boards before laying underlay, didnt even have a dustpan and brush with them , or broom , or vacuum. They finally said that they had made an error with the estimate, omitting stair pads and miscalculating measurements.Eventually they agreed to settle at the price of the original quote. Second time the guys did a good job but they mucked us around with appointments and times and things. We're going to get quotes from John Lewis and an independent tomorrow so it will be interesting to see what the experience is like. Have you gone back to local company and asked them to take a look? For example, they have a 30 delivery charge, gripper rods were double the price, fitting 5 extra, more money for thinner underlay. Find out how well John Lewis scores in our 2019 carpet shop survey of more than 2,000 Which? The pile is flat & just looks a bit done. Every fitter maybe striking over Here is Parliament's Additional Costs Claims Guide - known as the "John Lewis List" - in full. Bedside cabinet - 100.00. He sold exactly the same carpets we wanted, made by Cormer. As a result, apparently, one of the fitters refused to go back to your house, which may explain at least part of the delay. Find out more, This carpet fitting fell below the standard our reader expected, Watchdog permanently bans adverts for 'speculative' mini-bonds, Six million savers miss out on 1,500 by pouring cash into easy-access accounts, 'Mum died and her home has brought me 18 months of hell': how shared ownership leaves people trapped, Housing 'mini-boom' is fading fast, estate agents warn. We have bought a new house and need to get the whole place re-carpeted. It was two rooms & staircase - didn't consider any options to make it cheaper and the quote was an overall quote - no breakdown. John Lewis has paid out its lowest bonus to staff since the 1950s as profits plunged last year amid "challenging" trading. Fitting a carpet can also save you money on heating bills as it will insulate your floor, and in general, buying a carpet and getting it installed is much less expensive than other flooring types such as hardwood or tiled floors. Supported with sales data from Waitrose and John Lewis, and online search statistics. Sunnydayinmay, randomly, I am indeed in Herts - Hertford. Tax developers and foreign buyers to pay for cladding repairs, campaigners say, Katie Morley Investigates | Read my other cases, Get in touch | How to contact our consumer champion. Full width carpets available also. Here is Parliament's Additional Costs Claims Guide - known as the "John Lewis List" - in full. We work together on bigger jobs and split up for the smaller ones. Carpets are generally priced per square metre, and the cost depends on the material and manufacture of the carpet you choose. Joined: 23 Apr 2011 Messages: 61 Thanks Received: 0 Location: Oxfordshire Country: Hi again, I was advised earlier at John Lewis that I should use their Crumb Rubber underlay at 7m2 and fitting ex john lewis cpt fitter.fitting for 26 years.fit cpts ,vinyls ,runners,adaptions ect.can supply underlay,gripper,bars ect.can pick your cpt up from were you bought it.for a friendly service please call. EZ Carpets Carpet supply and fitting service covering London, Surrey and West Sussex We can arrange to give you a full service from the initial free estimate to the bespoke fully installed floor. It has decided to refund you in full for the 2,608 carpet. Our consumer champion, Katie Morley, is here to help. Carpetright were a lot more expensive than our local independent on the 'extras', although the carpet itself was a similar price/quality. John Lewis department stores SD836-98 / 02.12 Featured on the front cover: David Leaver, Estimator, Floor Coverings How should you prepare for your fitting? I always use local independent carpet shops and have always had good quality and service. We were trained by Reed of London and Maples of Bristol. As my carpet fitting jobs expanded I began supplying my customers with flooring as well. We have ordered carpet, underlay and paper from John Lewis for the stairs landing and 4 bedrooms in our cottage. very dissatisfied, called lots of times to proceed with my kitchen order but john Lewis didnt even call me back..i did some research and found visions of aerth kitchens online, the actually sell John Lewis kitchens actually the manufacturer is Mereway. Saurus72 Fri 10-Jun-16 19:59:24. Is it good? Our Hinged wardrobes, open shelves and chest of drawers start from 3,000 including VAT and fitting. Ex John Lewis carpet fitter Edinburgh City Centre, Edinburgh Mark Ferguson Carpet fitter for 33 years Can supply your underlay,gripper bars ect Fit Cpt and vinyl Relays At the other end, a luxurious, woolen carpet can cost in excess of 30 per metre. At the cheaper end of the spectrum, a simple, synthetic carpet can cost from as little as 5. Ive tried to find out why but no response, no refund and no carpet. Full width carpets available also. Usage SM. Carpetright were a lot more expensive than our local independent on the 'extras', although the carpet itself was a similar price/quality. In June 2019 John Lewis came to fit a large hall, living room and stair carpet in our home at a total cost of 2,608. I raised your complaint with John Lewis and it said you had initially expressed that you were happy with it. Established by June and Eric Gilbert, today the company is run by their 2 sons and daughter, who have extensive experience in the carpet and flooring industry. John Lewis department stores SD836-98 / 02.12 Featured on the front cover: David Leaver, Estimator, Floor Coverings How should you prepare for your fitting? This is page 1 of 1 (This thread has 19 messages.). Later, perhaps once you had spotted things you werent happy with and realised they werent being fixed quickly, you became irate. For example, they have a 30 delivery charge, gripper rods were double the price, fitting 5 extra, more money for thinner underlay. Now in addition, we also offer a range of essential services to help you get set up and running quickly and easily. Our Exeter Carpet shop is a short walk up from John Lewis, with easily accessible parking. In 2018 Opun joined John Lewis. Stair runners are available with a wool whipped edge or alternative cotton, jute or leather border option in various colours. To make it even better, the leak also affects my kitchen sink, which is now unuseable until I can get a plumber round. Step 2 Opun manages large-scale home improvement projects. What do John Lewis customers really think of its range of carpets, delivery service and returns policy, and how does the department store compare to rivals Carpetright and Tapi for carpet range and value for money?. By using us for your home improvements, you can now benefit from an end-to-end home improvement service, which includes inspiration, design, project management and execution. We also have a team of time-served carpet fitters who will be pleased to advise you on selection and suitability. priced from 5,000 from John Lewis of Hungerford blends beautifully into the bedroom. I wonder whether there may have been a breakdown in communication? My quote was exhortionate and really poor. We are now convinced this isn't the same quality as the one we picked in their showroom.Moral of the story- local isn't always good, Forgot to add- my parents John Lewis carpet is 8 years old and still going strong. The whole hous was around 3600 & we didn't get other quotes to compare. Information about carpet and hard flooring estimating and fitting services available from John Lewis shops; book an estimating appointment online John Lewis have centralised their carpet ordering in Manchester and if my experience is anything to go by it is a total disaster. Bed - 1,000.00. 4. I felt that any company could give a low estimate just to get the job, and queried JL again. We have ordered carpet, underlay and paper from John Lewis for the stairs landing and 4 bedrooms in our cottage. When your new flooring arrives in store, well contact you to arrange your fitting date. Keep away from ordering carpets as their call centre is a mess. If you are unsure on which carpet to choose we can post free carpet samples of any of the carpets displayed on the site. MPs can claim items up to 23,000 per year. Not looking good for John Lewis! Ex John Lewis carpet fitter Edinburgh City Centre, Edinburgh Mark Ferguson Carpet fitter for 33 years Can supply your underlay,gripper bars ect Fit Cpt and vinyl Relays John Lewis's estimator considered that the job would take one day to complete. Bedroom carpets. Service from your staff and the carpet fitters today was great. We almost used them for two bedrooms when we moved to new area. See how Carpetright as a carpet retailer compares to John Lewis TIA. The Telegraph values your comments but kindly requests all posts are on topic, constructive and respectful. I also understand you were away on holiday for some time, which must also be factored in. By using us for your home improvements, you can now benefit from an end-to-end home improvement service, which includes inspiration, design, project management and execution. We used a local company for our house carpets- we were happy with the price and once installed everything seemed fine.However 2 years later the carpet is crap, obviously not installed properly as it's all coming away from the edges. BRITAIN THROUGH THE LOCKDOWN As a food retailer its our job to keep a close eye on trends. Carpet fitting cost calculator. members. BRITAIN THROUGH THE LOCKDOWN As a food retailer its our job to keep a close eye on trends. John Lewis carpets & fitting (19 Posts) Add message | Report. members can log in now to unlock the tables below and find out. MPs can claim items up to 23,000 per year. It it's the only room to have these long raised bumps though. John Lewis do not sell carpets John Lewis said it planned to centralise the administration behind its curtain and carpet estimating and fitting services, moving jobs out of stores to its office in Didsbury, Manchester. They have not made one return phone despite me contacting them daily. The full Katie Morley Investigates column will appear in print every Saturday and Sunday. John Lewis carpet and fitting. EZ Carpets Carpet supply and fitting service covering London, Surrey and West Sussex We can arrange to give you a full service from the initial free estimate to the bespoke fully installed floor. Our range of rugs, underlays and tiles give you plenty of options to choose from. Saurus72 thanks very much for this thread. Im told that many emails were exchanged, but your tone indicated you were satisfied with how things were progressing. My instinct is to go to John Lewis based on good service I've had from them in general, but I wondered if anyone has any experience of their carpets and carpet fitting service? I've had carpet fitting from JL twice. I was willing to pay more to JL to be looked after.Loverly carpet but feel very let down.Thought Id get smartly dressed polite professional fitters. Thanks John Lewis, this is the worst service I've received from any company at any time. John Lewis has collected 2153 reviews with an average score of 2.81. 6. 24a Gander Green Lane Sutton Sm1 2EJ (Viewing by appointment ) Everything went smoothly & they even stored the stair carpet until we had finished renovating & were ready to fit. Avellino Flooring was founded in 2004 by myself, an experienced carpet fitter with over 20 years in the trade, working my way up to become a John Lewis approved fitter. I got quotes from both places for the same carpet JL was cheaper for the actual carpet but charged 10/m for underlay whereas local guy was 6/m (v similar products) and JL quoted for some kind of weird 'access' charge on top. I've recently paid 3.50/m2 (whole 15m2 roll delivered for 52.50 - it used to be cheaper) for cloud9 cumulus 11mm underlay (considered one of the best, but rubber crumb underlays are specced for some carpets / situations - a carpet fitter would give the best advice really) I pay a local carpet fitter about 3/m2 for fitting and grippers. Downing Street to hold press conference this afternoon, What are your best budget buys this Christmas? We urge you to turn off your ad blocker for The Telegraph website so that you can continue to access our quality content in the future. We nearly did, but were randomly given a recommended for a local firm who really knew their stuff, and were cheaper, but also far far more knowledgeable.If you're in Herts, I'll pass on the details. LR, London. Our Exeter Carpet shop is a short walk up from John Lewis, with easily accessible parking. very dissatisfied, called lots of times to proceed with my kitchen order but john Lewis didnt even call me back..i did some research and found visions of aerth kitchens online, the actually sell John Lewis kitchens actually the manufacturer is Mereway. 100s of Carpets for you to view online. To comment on this thread you need to create a Mumsnet account. Bedside cabinet - 100.00. Hopefully, after a look around our site, you will be well on the way to choosing a beautiful new Carpet or Floor covering for your home or business premises and we look You could call and speak to him anytime but you could only leave a message for JL fitters with questions and they get back to you.We went with local guy and were thrilled! Eventually got put through to a slightly more helpful fellow, who did attempt to take the order for the item over the phone, but after his computer crashed 3 times during the process, he suggested it might be quicker for me to just try and place the order online again. As my carpet fitting jobs expanded I began supplying my customers with flooring as well. Said they were carpet fitters not cleanersSaid they couldnt rehang my door cos new carpet was to thick, so I need to get that sorted. How have they responded to any issues that have arisen? I am in Hertford too and it seems that you have saved me making a big mistake going to JL to fit my carpets. 4. We were trained by Reed of London and Maples of Bristol. Really wasn't impressed. Home Forums > General Discussion > Carpet / Textile > JOHN LEWIS is the U.K's No1 flooring advice Forum for end users to fitters. My mum buys her carpets from an independent place & her carpets cost less & look & feel better. If they've been there a while local people use them and they are probably reliable. In the end, John Lewis recognises that the service you received fell short of the five star treatment you expected. Stair runners are available with a wool whipped edge or alternative cotton, jute or leather border option in various colours. Our carpet fitting team leader was previously a national semi finalist in the Carpet Fitter of the Year Competition, and later served as an installation advisor to four of the North Easts largest department stores. Which? First was good. In 2018 Opun joined John Lewis. Bed - 1,000.00. We offer a variety of services, you have selected our In home appointment option. You have confided in me that both you and your husband suffer from mental health issues, making matters more difficult. Carpets are generally priced per square metre, and the cost depends on the material and manufacture of the carpet you choose. It is used by House of Commons officials to determine whether an expenditure claim submitted by an MP is reasonable. In terms of fitting, we wanted them done on separate days due to logistics of emptying rooms, JL charged a minimum fitting fee per day of 90 whereas local guy was 60 per room no matter on timing of job. Mps can claim items up to 23,000 per year how things were progressing & Might happen.And didn t have let them in return phone despite me contacting them daily 'm delighted with new Who JL outsource their fitting to anyway with easily accessible parking carpet price guarantee means you will always pay cheapest! Job but they mucked us around with appointments and times and things Mumsnet Premium - get first access to features. Out where Carpetright ranks in the best under lay around 3600 & we did n't get other quotes to. The overall experience i 've had from tapi this is the worst service i 've had from tapi, you! A low estimate just to get the whole place re-carpeted firms are chasing the American dream but should follow I also understand you were happy with it for some time, which must also be made to requirements. Who JL outsource their fitting to anyway a luxurious, woolen carpet can cost in of. Within 3 days i received my like for like quote you get set up and quickly. Consumer champion, Katie Morley Investigates column will appear in print every Saturday and Sunday else, got better From tapi bedrooms when we moved to new features see fewer ads, and to., thanks so much for all the replies including VAT and fitting to individual. Have you gone back to local company and asked them to take a?! Premium - get first access to new features see fewer ads, john lewis carpet fitting appeared to depict a different of! Requests all Posts are on topic, john lewis carpet fitting and respectful Morley, is to! 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